Tourist Park Manager

Business Transactions

Your clients are your biggest asset:

  • Improve your customer service with Nebula-IMS Client Relationship Management System (CRM)
  • Keep all of your records securely in one place and backed up in the Cloud every five minutes so you can never lose them
  • Favourite campsite? Keep all your clients preferences close to hand to enhance your customer service
  • Loyalty Cards to reward your clients (Incorporating a Referral Program)
  • Electronic Gift Cards
  • Electronic Greeting Cards include being able to make special offers.

Nebula-IMS has a comprehensive service asset management system where you can track the service and warranty history of any product you maintain. You can manage cyclical maintenance and pro-actively market routine servicing.

Not only can you do all that but you also manage the assets using QR codes. You can provide secure access to your clients so they can scan the QR code and see for themselves the service history, warranty etc. and help you identify the correct location of the equipment when they call you.

Client History and Invoicing

  • Automatically updates your clients history:
  • A simple and easy to use invoicing tool
  • Link invoicing to Xero*
  • Reconciling your credit card transactions is a breeze.
  • Prepare your own BAS in Xero*, in minutes.

*Additional cost for this module.

Suppliers – Track all of your suppliers. Generate and email supplier orders from the system. import price lists and feed this information into your Job Card.

Stock – Reduce wastage and loss to improve your bottom line. Receive notifications of stock levels, so you never run out.

Sub-Contractors – Employing sub-contractors is much simpler when you have the tools to manage them.

Plant and Equipment / Vehicles – Manage Your Assets, Track Movement, Service, Test and Tag, Insurance and Registration with one simple tool. Reduce losses from missing equipment and simplify Insurance claims.

Scheduler enables you to rapidly assign the work to the right technician and see at a glance all of your job bookings.

In Nebula-IMS every employee has a personal work diary where meetings, tasks, leave etc. can be recorded and tracked. Diaries that need to be linked to Scheduling are automatically synchronised.

Human Resources

My Profile is a simple tool to allow an employee’s records to be kept up to date and available for an employee to access.

Manage Employees controls the information around an employee and includes:

  • Essential employee information you need
  • Login Access Control for each employee
  • Employment Details
  • Bank Account details for electronic payment
  • Emergency contacts
  • Employee On-boarding Management – This is a comprehensive checklist system you can customise to your business to document and track that you have undertaken your obligations for correctly employing someone under the relevant employment award, The Fair Work Act and Work Health Safety Acts. We make it easy for you to meet your compliance obligations without the need for an HR manager. We also have a WHS and Fair Work consultants and legal experts who can provide advice and support if required
  • Training and Qualifications are documented and tracked.
  • Performance Appraisal – Manage the whole process with minimal effort
  • Recruitment – Manage the entire recruitment process.
  • Ending Employment – A process to manage employees leaving your employment.

Do you spend hours each week working out rosters and entering timesheets to pay staff?

Nebula integrates WageLoch to take the pain out of rostering and timekeeping, making payroll easy.

*Additional cost for this module.

In the rare instances that you may need to manage a disciplinary matter it is very important to document the matter for the protection of your business and the employee. If an employee has to be dismissed, you need to ensure it has been carried out within The Fair Work Act or the employee’s award. Nebula-IMS helps and guides you through this process.

If you have a workplace incident which is investigated by a Government WHS Agency, one of the first things they will want to see are your training records. Nebula-IMS manages all of this. Alerts you about upcoming expiry dates for employee training and allows an employee to access their training and qualifications if they forget to take one of their licences or tickets to a work site, eg White Card.

Tracking the meeting of Continuous Professional Development is easy with real time reporting.

Training and Qualifications can also be used to plan and track an employee’s skills as part of your career planning and promotion of staff from within your company.

Work Health Safety


Work Health Safety legislation in Australia applies to all businesses, regardless of whether you are a sole trader or a company that employs hundreds of people. If you use contractors, you have obligations to ensure they are working in a safe manner.

Many businesses have decided it is all just too hard and do nothing. This ostrich approach works until something goes wrong.

Nebula-IMS gives you the processes and structures to make compliance with your legal obligations straightforward and clear.

Nebula-IMS provides a simple tool that guides any business in Australia through the correct processes to manage incidents, from record keeping to reporting to the Safe Work body in your state, as required by the relevant legislation.

All Non-High Risk maintenance tasks must be done using a Site Risk Assessment.

It is a legal obligation to keep a record of all your Toolbox Meetings. Nebula-IMS has a simple to use Toolbox meeting tool to record your meetings and manage actions that result from a meeting.

Email and SMS reminders are available.

Unsure if you are meeting your First Aid obligations? Nebula-IMS gives you easy access to the St John First Aid Audit Tool.

Nebula-IMS provides a powerful, totally customisable Site Safety Audit Tool to enable you to properly assess the safety of your processes, systems and facilities.

A range of safety videos are available to use in Safety meetings to use as discussion points about various aspects of WHS.

If your building was constructed prior to the 31st of December 2003, it is a requirement to have an Asbestos Register. That’s just one more tool available in Nebula-IMS. Even better is that if someone comes to do work in your building it takes just seconds to print off a copy of the register for them.


Don’t have any policies?
Nebula-IMS has had a Work Health Safety Consultant and a Human Resources Consultant write the policies and procedures you may need to have in your business. All policies are reviewed annually by our consultants. There are approximately:

  • 22 HR policies
  • 23 WHS Policies and Procedures
  • 104 Standard Operating Procedures.

You can adapt any of them for your business if you don’t have policies and procedures.

If you have your own policies, you can simply import them into Nebula-IMS and employees can digitally sign them.

We’ve also provided a range of other documents you may need such as, The Safe Work Codes of Practice, Safe Work Fact Sheets and lists of the emergency hospitals in Australia.

You can also save all your Certificates of Insurance, Standard Work Procedures, Equipment Manuals and Service manuals, which can be linked to a Job Card, so a technician can have immediate access to them if required.

There is a secure cloud storage area for creating your own file tree, with access control, for storing other documents.

Nebula-IMS keeps all the SDS’s you require, up to date and available for you.

There is nothing for you to do except tick the SDS’s you use. Each month we identify which SDS’s are expiring and contact the manufacturer on your behalf to obtain an updated version.

Other Features

Do you forget when your vehicles registration and insurances are going to expire? Nebula-IMS tracks all of this information. Tag and Test, Equipment Maintenance, Expiry Dates on mandatory training and qualifications, eg., First Aid, Driver’s licences. All can be managed easily in Nebula-IMS.

Email or SMS reminders/alerts to staff and escalation to line management if tasks are not completed or updated.

Nebula offers three types of News:

  1. Nebula News – Updates on changes to Nebula-IMS, important changes by government that may impact on your business etc.
  2. Staff News – A tool to enable you to produce in- house newsletters for your staff, including notification of positions advertised internally.
  3. Client News – A tool to enable you to communicate with your clients.